Nice luggage terrible customer service
"I purchased a 3 piece luggage set of of Swiss Gear's website for $184. 99 on Dec. 2 2024. On Dec. 11 2024 I noticed the price had dropped to $129. 99. I sent a request to customer service on Dec. 11 2024 asking for a refund of the difference. I have not heard a response even asking for the status of the request on Dec. 19 2024. The luggage set looks wonderful but the company's customer service has been silent on my request."